Return Policy

Understanding Our Return Policy

Return Policy

At Miraelia Jewelry & Accessories, we want you to be completely satisfied with your purchase. If for any reason you're not satisfied, we offer a flexible return policy.

Return Eligibility:

• Items must be returned within 30 days of purchase

• Items must be in their original condition with all tags and packaging

• Custom or special order items are not eligible for return

Return Process:

1. Contact our customer service team to initiate the return process

2. Ship the item back to us with a tracking number

3. Once we receive the item, we'll process your refund within 5-7 business days

Note: The customer is responsible for return shipping costs.

Exchanges:

If you'd like to exchange an item for a different size or style, please contact our customer service team. We'll guide you through the exchange process.

Thank you for shopping at Miraelia Jewelry & Accessories. Your satisfaction is our top priority.

What is the Return Policy?

Our return policy is designed to provide customers with a straightforward process for returning products. The main goal is to ensure satisfaction, so if you're not happy with your purchase, you can easily initiate a return. We accept returns within 30 days of purchase, but please ensure the items are in their original condition. This flexibility is essential because we want to make the return experience seamless for everyone.

How to Process a Return?

To process a return, follow these simple steps: first, locate your order confirmation email. Then, fill out the return form provided in the email or on our website. After completing the form, pack the item securely and ship it back to our designated address. However, remember to keep the tracking number handy. This will help you track your return, ensuring you receive your refund promptly.

Refund Process After Return

Once we receive your returned item, we will inspect it. If everything checks out, we will process your refund within 5-7 business days. Because our customers’ satisfaction is our priority, we believe this quick turnaround is vital. If there are any issues with the return we will contact you immediately to resolve them.